Simply From The Heart
A 501(c)(3) nonprofit founded in 2014, encouraging well-being, raising self-esteem, and improving quality of life for critical and terminal care patients.
Founding Story
Simply From The Heart was created by Jackelyn Kastanis following the death of her childhood best friend, Brooke Bolley, who passed away at age 27 from esophageal cancer complications.
Witnessing Brooke's hospital experience revealed the psychological toll of extended stays and treatments. Jackelyn discovered that simple gestures — lipstick, nail polish, and conversation — significantly brightened Brooke's daily outlook.
Despite her background in cosmetology and hair styling, Brooke faced hospitalization having declined chemotherapy to preserve her hair, which was central to her identity. When confined to a hospital bed, Jackelyn promised: “If you can't get to the salon, the salon will come to you.”
Jackelyn watched her friend get stripped of life's everyday pleasantries. The sterile hospital environment — charts, machines, and medical staff — compounded Brooke's suffering. Spa treatments, makeup, and pedicures helped restore her sense of self and encouraged social interaction.
Following Brooke's passing, Jackelyn felt called to something greater. While previous work felt like merely jobs, involvement with this cause made her feel “an irreplaceable part of this world.”




Accomplishing Our Mission
Our Heart Squad delivers joy, comfort, and well-being through simple pleasures such as hairstyling, manicures, pedicures, makeovers, hand massages, mini-facials — and meaningful conversation.
Because face-to-face interaction is powerful, every Pamper Session begins with lowering the bed, so volunteers and patients are eye-to-eye.
The power is not in the wand or brush, but in the unparalleled team at the forefront of our mission — the pamperers whose passion and special skills bring out a patient's true identity, hidden by their illness.
Simply From The Heart is the beauty concierge for patients across multiple cities nationwide, working to expand our vision — bedside and beyond.
Partnering Hospitals
Thank you to our partnering hospitals for bringing forth the positive change to their well-deserved patients — the change that only happens with Simply From The Heart!
Northwestern Medicine
Rush University Medical Center
UIC Health
Lurie Children's Hospital
Beaumont Children's Hospital
CHOC Children's Hospital
Loyola Medicine
University of Chicago MedicineMeet The Team
Details coming soon — meet the compassionate volunteers and leadership behind Simply From The Heart.

Contact Us
Our Headquarters
Simply From The Heart
13 East First Street
Unit H
Hinsdale, IL 60521